WE ARE HERE TO HELP
Talk to an Ohmni Specialist !
For quick answers to your questions about:
- Pricing, purchasing, availability, shipping
- Technical specifications
- Product features
- Using the robot
- Tech support
- Privacy and security
We can be reached at 650-420-6468
For other questions or to speak to us, please complete this contact form.
How do I track my order?
After purchase, you can track your order by providing the order number and e-mail received during confirmation, or through the provided carrier tracking number when your order has been shipped.
Track Your Order
What does shipping cost?
We use FedEx to ship globally. Shipping is calculated automatically during checkout. For shipments outside the USA, please contact us to get the name of a local reseller or for details and charges on shipping from the USA. For more information follow the link below.
Shipping Cost
How can I become a reseller?
OhmniLabs works with approved technology resellers across the globe. For more information about becoming a reseller, please visit our partners page for more information.
OhmniLabs Reseller Program
What are the full specs for the Ohmni® Telepresence Robot?
    |
|
|---|---|
| Dimensions | |
| Height | 56 inches (142.2 cm) |
| Base Footprint | 13.9 x 17.2 inches (35.3 x 43.7 cm) |
| Charging Dock | |
| Height | 2.1 inches |
| Base | 5.5 x 4.7 inches (14.0 x 11.9 cm) |
| Display | |
| Resolution | 1280×800 |
| Touch points | 5 simultaneous |
| Panel type | IPS |
| CPU | |
| Processor | Intel Atom X5 Z8350 1.92 GHz |
| Number of cores | 4 Cores |
| Memory | 2GB DDR3L |
| Storage | 16 GB eMMC |
| USB ports | 4 USB 2.0 A (full size) 1 USB 3.0 Micro B OTG |
| Video ports | 1 HDMI |
| Speaker | |
| Speaker type | 50mm Full Range Neodyne |
| Speaker range | 250 HZ – 14kHz |
| Speaker volume | 48dB volume range |
| Microphone | |
| Mic type | 6mm Omnidirectional |
| Microphone range | 100Hz – 10kHz |
| Folding hinge | |
| Power button | Illuminated, software on-off |
| Release | Interlocking pull-to-release |
| Neck servo | |
| Torque | 12kgf-cm |
| Rotation speed | 60 deg/sec |
| Encoder type | 10-bit absolute |
| Protocol | Serial multidrop, packet based |
| WiFi | |
| Standards | IEEE802.11 ac/a/b/g/n |
| Encryption | WPA/WPA-PSK,WPA2/WPA2-PSK. WPA-Enterprise (802.11x) |
| Battery system | |
| Charge rate | 20W |
| Cell protection | Undervoltage, Overvoltage, Short circuit, Current limit, Cell failure |
| Cell balancing | Yes |
| Battery chemistry | LiFePO4 |
| Battery capacity | 95Wh |
| Runtime | 4-5h at full load |
| Input | 100-240V AC, 50/60 Hz |
| Front camera (Supercam) | |
| Sensor res | 2MP |
| Maximum res | 4208×3120 |
| Streaming res | 1280×960 (With real-time 3x superzoom to native 4K resolution) |
| Chroma | RGB Bayer |
| Pixel size | 3.0 micron |
| Sensor size | 5865 x 3276 um |
| Nav camera | |
| Sensor res | 2MP |
| Maximum res | 1920×1080 |
| Streaming res | 320×240 |
| Chroma | RGB Bayer |
| Pixel size | 3.0 micron |
| Sensor size | 5865 x 3276 um |
| Drive system | |
| Motor power | 2x 30W |
| Motor type | Three phase brushless |
| Maximum speed | 2 mph |
| Carrying capacity | 20 lbs |
| E-brake | Yes, automatically engaged |
| Stall detection | Yes, automatic |
| Electronic torque limiting | Yes |
| Encoder | 14-bit/revolution absolute |
| Transmission | 11:30 timing belt reduction |
| Protocol | Serial multidrop, packet based |
Frequently Asked Questions
For more please check out our extensive FAQ Page