Talk to an Ohmni Specialist !

For quick answers to your questions about:

  • Pricing, purchasing, availability, shipping
  • Technical specifications
  • Product features
  • Using the robot
  • Tech support
  • Privacy and security

We can be reached at 650-420-6468

For other questions or to speak to us, please complete this contact form.

How do I track my order?

After purchase, you can track your order by providing the order number and e-mail received during confirmation, or through the provided carrier tracking number when your order has been shipped.   Track Your Order

What does shipping cost?

We use FedEx to ship globally. Shipping is calculated automatically during checkout. For shipments outside the USA, please contact us to get the name of a local reseller or for details and charges on shipping from the USA. For more information follow the link below.


Shipping Cost

How can I become a reseller?

OhmniLabs works with approved technology resellers across the globe. For more information about becoming a reseller, please visit our partners page for more information.


OhmniLabs Reseller Program

What are the full specs for the Ohmni® Telepresence Robot?


Height 56 inches (142.2 cm)
Base Footprint 3.9 x 17.2 inches (35.3 x 43.7 cm)
Charging Dock
Height 2.1 inches (5.3 cm)
Base 5.5 x 4.7 inches (14.0 x 11.9 cm)
Resolution 1280×800
Touchpoints 5 Simultaneous
Panel type IPS
Processor Intel® Pentium™ N4200
Number of cores 4 Cores
Memory 4GB
Storage 32GB eMMC
Speaker type 55mm Full Range Neodyne
Power 15W
Range 150 Hz ~ 20 kHz
Volume 92dB volume range, >8x louder than human speech
Mic type Custom quad-microphone array
Microphone range 20 Hz-20 kHz
DSP Dedicated DSP chip with Echo Cancellation and Beamforming
Noise filtering Environmental filtering
Folding hinge
Power button Illuminated power button, software on-off
Release Interlocking pull-to-release
Neck servo
Torque (mN*m) 13
Rotation speed (RPM, no load) 1200
Encoder Type Hall Effect Angle Sensor
Communication Pulse Width Modulation (PWM)
Standards IEEE802.11 ac/a/b/g/n
Encryption WPA/WPA-PSK, WPA2/WPA2-PSK, WPA-Enterprise (802.11x)
Range Far-field range, optimized for large environments
WiFi Wi-Fi 5 (Dual-band)
Integrated Bluetooth 5.1
Battery system
Charge Rate 20W
Cell protection Undervoltage, Overvoltage, Short circuit, Current limit, Cell failure
Cell Balancing Yes
Battery chemistry LiFePO4
Battery capacity 95Wh
Runtime (Full-load) 4-5hr
Runtime (Standby) 8-10hr
Charging Input 100-240V AC, 50/60 Hz
Front camera (Supercam)
Sensor Resolution 13MP
Maximum Resolution 4208×3120
Streaming Resolution 1280×960 (With real-time 3x Superzoom to 4K resolution)
Color Filter Chroma RGB Bayer
Pixel Size 3.0 micron
Sensor Size 5865 x 3276 um
Nav camera
Sensor Resolution 2MP
Maximum Resolution 1920×1080
Pixel Size 320×240
Chroma RGB Bayer
Pixel size 3.0 micron
Color Filter Streaming Resolution: Chroma RGB Bayer 3.0 micron
Sensor Size 5865 x 3276um
Drive system
Wheelbase 3-Wheel Base
Motor Type Direct-Drive Three Phase AC brushless
Motor Power 2 x 90W
Maximum Speed 2 mph
Carrying Capacity 20 lbs
E-brake Automatic e-braking
Stall detection Automatic stall detection
Torque Limiting Electronic torque limiting

Frequently Asked Questions

For more please check out our extensive FAQ Page