OhmniLabs Logo

Breaking barriers,
building a future.

Be productive anywhere, regardless of the roadblocks being thrown your way.

What Roadblocks?

From manufacturing plants to art galleries around the globe, see how these companies use Ohmni® to conduct business even with restrictions.

Industrial

EPCOR

EPCOR Puts Customers In The Driver’s Seat For Virtual Inspections: “Virtual Table Inspections (VTI) where customers worldwide can “ride through the shop as if they were there…”

Retail

Huntsman

New York Times

Retail

Advant

Forbes

Tourism

The Ringling Museum

Telework

Law Office

Case Study

Options, just right for you.

$2,699

Ohmni® Telepresence Robot

Be anywhere in the world with just one click. At a cost that is a fraction of the alternatives.

Get back to leading your business instead of chasing after it.

NEW

Volume Purchasing

Ohmni® Cloud Solutions Subscription

Need multiple robots for your business? We have a special program designed for enterprise use.

The Ohmni Telepresence Robot Saves You Money

$

Cost of one international business class trip

(ex. 5-day trip San Francisco to Shenzhen)

$

Average cost of falling behind in your business

($250K? $2M? Whatever the number, it is going to be costly!)

$

Cost of lost work time when traveling

(Time in the air, time with ground transportation, time in restaurants time lost to jet lag, it adds up)

Ohmni® is easy to set up and use.

We look forward to your questions.

For quick answers to your questions about:

  • Pricing, purchasing, availability, shipping
  • Technical specifications
  • Product features
  • Using the robot
  • Tech support
  • Privacy and security

Check out our FAQ Page

We can be reached at 650-420-6468

For other questions or to speak to us, please complete this contact form.

Frequently Asked Questions

I’m sure you have a question or two…

Is Ohmni robot certified?

Yes, Ohmni Robot has certification from FCC, CE, IC, VCCI, C-tick, TELEC, and RCM.

What does shipping cost?

We use FedEx to ship globally. Shipping is calculated automatically during checkout. For shipments outside the USA, please contact us to get the name of a local reseller or for details and charges on shipping from the USA. For more information follow the link below.

 

Shipping Cost

Does OhmniLabs provide technical support?

Yes, you can receive technical support by emailing support@ohmnilabs.com.

Is Ohmni secure?

Yes, all data is encrypted. No personal data, video, or audio are stored on the robot, nor remote driver’s device(s). Cloud servers facilitate connectivity only. Typical connectivity is point-to-point (peer-to-peer) between the robot and the remote visitor, not through a cloud server. Cloud servers only store encrypted account information. They do not store video nor audio.

How much bandwidth does Ohmni require?

We recommend 3Mbps up and down. Congested networks can result in degraded performance. If sufficient bandwidth is not available, Ohmni will adjust its quality down to accommodate.

Will Ohmni work without a network connection?

Ohmni will not work without a network connection because it will not be able to receive commands from the driver.

Can more than one person drive it at the same time?

  • Currently, Ohmni can be connected to one remote device (driver) at a time.
  • It is easy, however, to include multiple participants by using a 3rd party conferencing tool like Zoom to share your driving session. Click here to learn more.
  • We are actively working on creating the ability for multiple users to simultaneously take control of an Ohmni robot.

Does Ohmni come with a warranty?

Each Ohmni comes with a 1-year hardware and software warranty from the date of shipment. Read more about Ohmni’s standard warranty.

What is your return policy?

Start your return or exchange process by emailing our team at support@ohmnilabs.com within 14 days of the delivery date. Read our full return policy.

How long does it take to receive an Ohmni after placing my order?

Our lead time is 10-14 business days but can be longer depending on order size. Please contact us to inquire about expedited delivery.

What are the shipping fees?

We use FedEx to ship globally. Shipping is calculated automatically during checkout.

What do I need to connect to Ohmni? What device can I use to drive it?

You can access Ohmni’s browser-based app using any device. Your device needs a camera, microphone, and speakers and it must be connected to a network. You’ll need an Ohmni-compatible web browser like Chrome or Safari 11 and later.

Does Ohmni dock itself?

Yes, Ohmni is equipped with an auto-docking feature that returns Ohmni to its charging dock.

Can I connect the charging dock into 110V and 220V power outlets?

Yes, you can use the same plugs used for laptops or household appliances.

How long does the battery last and how long does it take to recharge?

Ohmni’s batteries will last up to 6 hours on a call and around 12 hours on standby. The batteries charge at about the same rate they discharge. So if the battery is half full, it will take about 3 hours to get a full charge in off mode.

Check this page out for more FAQ’s ↗

Ohmni® Specs

Powerful software, hardware and easy to use. Made in the USA, shipping worldwide.

Dimensions
Height 56 inches (142.2 cm)
Base Footprint 13.9 x 17.2 inches (35.3 x 43.7 cm)
Charging Dock
Height 2.1 inches
Base 5.5 x 4.7 inches (14.0 x 11.9 cm)
Display
Resolution 1280x800
Touch points 5 simultaneous
Panel type IPS
CPU
Processor Intel Atom X5 Z8350 1.92 GHz
Number of cores 4 Cores
Memory 2GB DDR3L
Storage 16 GB eMMC
USB ports 4 USB 2.0 A (full size)
1 USB 3.0 Micro B OTG
Video ports 1 HDMI
Speaker
Speaker type 50mm Full Range Neodyne
Speaker range 250 HZ - 14kHz
Speaker volume 48dB volume range
Microphone
Mic type 6mm Omnidirectional
Microphone range 100Hz - 10kHz
Folding hinge
Power button Illuminated, software on-off
Release Interlocking pull-to-release
Neck servo
Torque 12kgf-cm
Rotation speed 60 deg/sec
Encoder type 10-bit absolute
Protocol Serial multidrop, packet based
WiFi
Standards IEEE802.11 ac/a/b/g/n
Encryption WPA/WPA-PSK,WPA2/WPA2-PSK. WPA-Enterprise (802.11x)
Battery system
Charge rate 20W
Cell protection Undervoltage, Overvoltage, Short circuit, Current limit, Cell failure
Cell balancing Yes
Battery chemistry LiFePO4
Battery capacity 95Wh
Runtime 4-5h at full load
Input 100-240V AC, 50/60 Hz
Front camera (Supercam)
Sensor res 2MP
Maximum res 4208x3120
Streaming res 1280x960 (With real-time 3x superzoom to native 4K resolution)
Chroma RGB Bayer
Pixel size 3.0 micron
Sensor size 5865 x 3276 um
Nav camera
Sensor res 2MP
Maximum res 1920x1080
Streaming res 320x240
Chroma RGB Bayer
Pixel size 3.0 micron
Sensor size 5865 x 3276 um
Drive system
Motor power 2x 30W
Motor type Three phase brushless
Maximum speed 2 mph
Carrying capacity 20 lbs
E-brake Yes, automatically engaged
Stall detection Yes, automatic
Electronic torque limiting Yes
Encoder 14-bit/revolution absolute
Transmission 11:30 timing belt reduction
Protocol Serial multidrop, packet based

Don't chase after your business, lead it.

Decisions are hard enough today, ask us how we can help.
No pressure, seriously.